Rose Hope Psychiatry

Notice of Privacy Practices (NPP)

Effective Date: [22 July 2026]

This Notice of Privacy Practices explains how HID INC may use and disclose your protected health information (PHI), how you can access your information, and your rights regarding your medical records. We are committed to protecting your privacy and complying with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Your Health Information and How We Use It

We collect information about your health history, symptoms, treatment, and progress to give you proper care. HIPAA allows us to use and share this information for specific reasons:

1. Treatment

We may use your information to plan your care, review your progress, or coordinate with other licensed professionals involved in your treatment when needed. We only share the details necessary for your care.

2. Payment

We may use your information to send insurance claims, verify services, or receive payment for your care. We only share the minimum needed.

3. Practice Operations

We may use information to improve services, review professional performance, train staff, or manage daily operations. Only the smallest amount of information needed is used.

4. Additional Protection for Substance Use Disorder Records

If we create or maintain records related to substance use disorder (SUD) treatment that are protected under 42 CFR Part 2, those records receive additional privacy protections under federal law. We will use and disclose Part 2-protected records only as permitted or required by applicable law. When required, your written consent will be obtained before using or disclosing these records, unless another legal exception applies.

Other Situations Where We May Share Your Information

We may share information only when required or allowed by law:

1. Legal Requirements

Certain laws may require us to share information, such as court orders or public health reporting.

2. To Prevent Harm

We may disclose protected health information when we believe it is necessary to prevent or lessen a serious and imminent threat to the health or safety of you, another person, or the public, as permitted by law.

3. Safeguards for Abuse or Neglect

We may report information to authorities if abuse, neglect, or exploitation is suspected, as required by law.

4. Public Health and Safety

We may share information for certain public health tasks like preventing disease or reporting medication problems.

5. Health Oversight Agencies

Government agencies may request information to check provider compliance, licensing, or investigations.

6. Workers’ Compensation

We may share information if required for workers’ compensation claims.

7. Law Enforcement

We may disclose information to law enforcement officials when required or permitted by applicable law, such as in response to a court order, subpoena, warrant, or other authorized legal process.

We never share your information for marketing, sales, or non-care purposes unless you sign a written authorization.

Your Rights Under HIPAA

You have several rights regarding your personal health information.

1. Right to Access

You may request a copy of your health records. We must provide it within the time the law allows. You may choose paper or digital format.

2. Right to Request Corrections

If your record is incomplete or contains mistakes, you may request a correction. We will review and respond in writing.

3. Right to Request Restrictions

You can ask us to limit how we use or share your information. While we try to honor all requests, some limits may not be possible.

4. Right to Confidential Communication

You may request that we contact you in a specific way, such as by email, phone, or mail.

5. Right to a List of Disclosures

You may ask for a list of times your information was shared for reasons outside of treatment, payment, or practice operations.

6. Right to Withdraw Permission

If you signed an authorization for us to share information, you may cancel it at any time in writing.

7. Right to a Paper Copy

You may ask for a paper copy of this notice at any time.

8. Right to Receive Electronic Records

You may request an electronic copy of your health information when available. We will provide your records in the format permitted by applicable law whenever reasonably possible.

9. Right to Receive Notice of a Breach

If a breach of your unsecured protected health information occurs that requires notification under applicable law, we will notify you without unreasonable delay.

10. Additional Rights for Protected Substance Use Disorder Records

If your health information includes records protected under 42 CFR Part 2, you may have additional rights regarding the use and disclosure of those records, including consent requirements established by federal law.

Our Duty to Protect Your Privacy

We are required by law to maintain the privacy and security of your protected health information (PHI). We will provide you with this Notice of Privacy Practices, follow the terms currently in effect, and notify you if a breach of your unsecured protected health information occurs that may compromise the privacy or security of your information.

We reserve the right to revise this Notice of Privacy Practices at any time. Any changes will apply to all protected health information we maintain. The updated notice will be posted on our website, made available in our office, and provided upon request.

How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your information, including:

  • Secure electronic health record systems
  • Password-protected devices and accounts
  • Encrypted communications, where appropriate
  • Locked storage for paper records
  • Workforce privacy and security training
  • Role-based access controls

Only authorized team members may access or view your protected health information when it is necessary to perform their job responsibilities.

Complaints or Questions

If you have questions about this Notice of Privacy Practices or believe your privacy rights have been violated, please contact our Privacy Officer or our office using the contact information below. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be retaliated against for filing a complaint.

Privacy Contact

If you have questions about this Notice of Privacy Practices, please contact our office.

Phone: 818-938-2406
Email: info@rosehopepsychiatry.org

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